Shipping:
- Delivery Options:
We offer various delivery options to cater to your needs. The available options include standard shipping, express shipping, and international shipping. The estimated delivery times and associated costs will be provided during the checkout process.
- Order Processing Time:
Once your order is placed and payment is confirmed, we strive to process and ship your items within 2-4 hours. Please note that order processing times may vary during peak seasons or promotional periods.
- Shipping Restrictions:
We currently ship to Europe, the United States, and Canada. For other international destinations, please contact our customer support for more information. We do have certain shipping restrictions in place. Please review our shipping policy for more information on restricted locations and prohibited items.
- Tracking Orders:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the respective shipping carrier's website.
Payment:
- Payment Methods:
We accept PayPal and major credit cards through Stripe. These payment methods provide you with a secure and convenient way to make your purchases.
- Currency:
The main currency for transactions on our website is EUR (Euro). If your local currency differs, the final payment amount may be subject to currency conversion fees imposed by your bank or payment provider.
- Security Measures:
We prioritize the security of your payment information. All transactions are encrypted and processed through secure payment gateways provided by PayPal and Stripe to protect your sensitive data. We do not store or have access to your full payment details.
- Payment Verification:
For certain transactions or to prevent fraud, we may require additional verification steps. This may include providing identification documents or confirming the billing information associated with your payment method.